Shipping for Domestic Orders
We are pleased to offer free standard ground shipping throughout the continental US via FedEx. You may choose to expedite your domestic order via FedEx 2nd Day for $21, or Overnight service for $33. Various orders will be shipped from our warehouse in NY whilst others from our warehouse in Italy.
Since all product personalizations are made in Italy, all personalized orders may take a minimum of 5 to 10 business days for processing.
Domestic orders are processed and delivered Monday through Friday, excluding holidays and weekends. Please allow one business day for processing. Orders placed before 12:00 noon EST will be processed the same day and orders placed after 12:00 noon EST will be processed the following business day. Ground shipments can take 1-5 days to arrive to addresses within the continental U.S. Learn more about International shipping.
Returns are eligible for refund if a return authorization request is made within 21 days of your original purchase. Return packages must be postmarked no later than 30 days from the date of original purchase. Returns requested after this window cannot be processed. Items must be returned in original condition and must include the original garment bags, poly bag and/or boxes. Please note that a refund is not guaranteed if the merchandise is found to be damaged, missing, or shows signs of wear. Returns will be refunded less a processing and restocking fee of $20. Items purchased at a discount above 50% are Final Sale and therefore not eligible for return or exchange.
No exceptions.Need Help? Contact Us: firstname.lastname@example.org